Translation Project Management Done Right
Hercules is the preferred Translation Project Management System for small to medium-sized LSPs
- Fully localizable client portal and client email templates
- Create and easily share quotes
- Secure file sharing in both directions
- Allow clients to initiate their own projects by uploading files, selecting target languages and choosing a desired due date
- Let vendors set their availability
- Assign work orders to multiple vendors at once and let the first one to act claim the job
- Set automatic reminders for vendors when a deadline approaches
Ultimate Flexibility in Setting Rates
- Apply CAT discounts based on memoQ or Trados breakdowns
- Apply different rates based on text type
- Automatic currency conversion
- Customizable email templates
- In-app email client and message history, so that you can always quickly find emails by sender, project or message type
- Integration with QuickBooks online – send invoices directly from Hercules (other integrations upon request)
Insights from Data
- Sophisticated reporting with tables and graphs showing profit margins and translated words over time, by client, language pair and more
What Clients Say
As a smaller LSP we researched the market for a reasonably priced, but still progressive translation management system. We chose Hercules because of the extensive help and willingness to accommodate the system towards our needs. We now perform all our tasks towards both clients and providers in Hercules, which has reduced our total managing workload with as much as 25%. Keeping most communication together with the translation job really simplifies the workflow. The client and provider portals furthermore make it easy for our business relations to keep track of their work with us. The customer service works flawlessly and the time difference from Northern Europe to US even proves to be an advantage since problems often are solved by the next day due to the difference.
I can sincerely recommend Hercules for any LSP that needs a robust, efficient, and user-friendly tool for efficiently managing their multiple projects. We have tried a number of commercial project management tools, but none of them seemed to completely match our requirements. Hercules offers exactly the functionality we need without any unnecessary clutter. The benefits we particularly appreciate are smooth integration with our accounting system and an easy way of editing and translating the customer portal texts and system emails – along with fast, unfailing help and support!
Hercules has been an integral part of my successful launch, thanks for a great product!
The project management portal that Thomas has implemented for us is such a great tool. It streamlines our process from start to finish. He is always available for questions. He is kind and professional. He is even open to suggestions on how the tool can be customized for your businesses specific needs.