Translation Project Management Done Right

Hercules is the preferred Translation Project Management System for small to medium-sized LSPs

Features

Client Portal

Fully localizable client portal and client email templates
Create and easily share quotes
Secure file sharing in both directions
Allow clients to initiate their own projects by uploading files, selecting target languages and choosing a desired due date

Vendor Portal

Let vendors set their availability
Assign work orders to multiple vendors at once and let the first one to act claim the job
Set automatic reminders for vendors when a deadline approaches

Ultimate Flexibility in Setting Rates

Apply CAT discounts based on memoQ or Trados breakdowns
Apply different rates based on text type
Automatic currency conversion

Seamless Communication

Customizable email templates
In-app email client and message history, so that you can always quickly find emails by sender, project or message type

Integrations

Integration with QuickBooks online – send invoices directly from Hercules (other integrations upon request)

Insights from Data

Sophisticated reporting with tables and graphs showing profit margins and translated words over time, by client, language pair and more

Our Story

Hercules has been designed and developed by translation industry veterans, and it shows. Every feature is designed to make the life of project managers, translators and clients easier. Other solutions on the market tend to be difficult to learn and can be frustrating to work with, as well as costly. To language service providers that want to reduce administrative overhead, improve productivity and reduce errors Hercules will feel like a breath of fresh air. Hercules is continually updated and improved based on feedback from users who work with the product on a daily basis, handling a wide range of demanding translation projects of all types and sizes.

What Clients Say

As a smaller LSP we researched the market for a reasonably priced, but still progressive translation management system. We chose Hercules because of the extensive help and willingness to accommodate the system towards our needs. We now perform all our tasks towards both clients and providers in Hercules, which has reduced our total managing workload with as much as 25%. Keeping most communication together with the translation job really simplifies the workflow. The client and provider portals furthermore make it easy for our business relations to keep track of their work with us. The customer service works flawlessly and the time difference from Northern Europe to US even proves to be an advantage since problems often are solved by the next day due to the difference.

I can sincerely recommend Hercules for any LSP that needs a robust, efficient, and user-friendly tool for efficiently managing their multiple projects. We have tried a number of commercial project management tools, but none of them seemed to completely match our requirements. Hercules offers exactly the functionality we need without any unnecessary clutter. The benefits we particularly appreciate are smooth integration with our accounting system and an easy way of editing and translating the customer portal texts and system emails – along with fast, unfailing help and support!